Terms of Service

Last Updated: May 2024

Welcome to Cokhach. These Terms of Service ("Terms") govern your access to and use of the Cokhach website, products, services, and related content. By accessing our website or purchasing products from us, you agree to be bound by these Terms.

If you do not agree with these Terms, please discontinue use of our website and services.

About Cokhach

Cokhach is an online retailer offering products including:

  • Backpacks
  • Handbags
  • Shoulder Bags
  • Travel Bags
  • Wallets

Throughout these Terms, the words "we," "us," "our," and "Cokhach" refer to Cokhach, while "you," "your," and "customer" refer to users of our website and purchasers of our products.

Acceptance of Terms

By visiting our website, browsing our products, creating an account, placing an order, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms.

These Terms apply to all users of the website, including visitors, customers, merchants, vendors, and contributors of content.

Eligibility

By using our website, you represent that:

  • You are at least the age of majority in your jurisdiction of residence.
  • You have the legal capacity to enter into binding agreements.
  • The information you provide is accurate and complete.
  • Your use of the website complies with all applicable laws and regulations.

Products and Services

Cokhach strives to provide accurate descriptions, images, and specifications for all products offered through our website.

However, we do not guarantee that:

  • Product descriptions are error-free.
  • Product images perfectly reflect actual colors.
  • Product specifications are completely free from inaccuracies.
  • Product availability will remain unchanged.

We reserve the right to modify, discontinue, or update products without prior notice.

Pricing and Payment

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

By submitting an order, you agree to pay all applicable charges, including:

  • Product purchase price
  • Shipping charges
  • Applicable taxes, where required

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted.

If a pricing error affects your order, we may contact you regarding available options before proceeding.

Order Acceptance

Your order constitutes an offer to purchase products from Cokhach.

After an order is submitted, an order confirmation may be sent acknowledging receipt of your order. This confirmation does not constitute acceptance of the order.

We reserve the right to:

  • Refuse any order
  • Limit quantities purchased
  • Cancel transactions
  • Decline orders suspected of fraud or unauthorized activity

If an order is canceled after payment has been processed, an appropriate refund will be issued.

Shipping and Delivery

Shipping and delivery services are governed by our Shipping Policy.

Delivery estimates are provided for convenience and are not guarantees of delivery dates.

Cokhach is not responsible for delays caused by:

  • Shipping carriers
  • Weather events
  • Natural disasters
  • Customs or governmental actions
  • Incorrect customer information
  • Circumstances beyond our reasonable control

Risk of loss and title for purchased products pass to the customer upon delivery.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy for information regarding:

  • Return eligibility
  • Return procedures
  • Refund processing
  • Applicable timelines

By making a purchase, you agree to the terms outlined in our Return & Refund Policy.

Customer Accounts

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • Restricting access to your account
  • Ensuring that information provided remains accurate and current

You agree to notify us immediately if you suspect unauthorized use of your account.

Cokhach is not liable for losses resulting from unauthorized access caused by failure to protect account credentials.

Prohibited Uses

You agree not to use our website or services:

  • For unlawful purposes
  • To violate applicable laws or regulations
  • To infringe upon intellectual property rights
  • To transmit harmful software or malicious code
  • To interfere with website security or functionality
  • To engage in fraudulent, deceptive, or abusive conduct
  • To collect personal information from other users without authorization

Violation of these Terms may result in suspension or termination of access to our services.

Intellectual Property

All content available on the Cokhach website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Website design
  • Layouts
  • Trademarks

is owned by or licensed to Cokhach and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or exploited without prior written permission.

User Content

If you submit reviews, comments, suggestions, feedback, or other materials to Cokhach, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content in connection with our business operations.

You represent that any content you submit:

  • Is accurate
  • Does not violate third-party rights
  • Does not contain unlawful or harmful material

We reserve the right to remove content at our discretion.

Third-Party Links

Our website may contain links to third-party websites, services, or resources.

These links are provided for convenience only.

Cokhach does not:

  • Control third-party websites
  • Endorse third-party content
  • Assume responsibility for third-party practices or policies

Accessing third-party websites is done at your own risk.

Disclaimer of Warranties

To the fullest extent permitted by law, the website, products, and services are provided on an "as is" and "as available" basis.

Cokhach makes no warranties, express or implied, regarding:

  • Website availability
  • Website accuracy
  • Product suitability
  • Product performance
  • Uninterrupted access
  • Error-free operation

Your use of the website is at your sole risk.

Limitation of Liability

To the maximum extent permitted by applicable law, Cokhach shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website
  • Inability to use the website
  • Product purchases
  • Delivery delays
  • Service interruptions
  • Data loss

In no event shall Cokhach's total liability exceed the amount paid by the customer for the product giving rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Cokhach, its affiliates, employees, contractors, officers, and representatives from any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of the website
  • Your violation of applicable laws
  • Your infringement of third-party rights

Force Majeure

Cokhach shall not be held liable for delays, interruptions, or failures to perform resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Severe weather
  • Government actions
  • Labor disputes
  • Transportation disruptions
  • Internet outages
  • Public emergencies

Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Shipping Policy, Return & Refund Policy, and Privacy Policy, constitute the entire agreement between you and Cokhach regarding use of our website and services.

Changes to These Terms

We reserve the right to modify, update, or replace these Terms at any time.

Changes become effective immediately upon publication on the website unless otherwise stated.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.

Contact Us

If you have questions regarding these Terms of Service, please contact us:

Cokhach

Email: support@cokhach.com

Customer Support Hours:
Monday – Saturday
8:00 AM – 7:00 PM (EST)

We are committed to providing prompt assistance regarding any questions about our policies, products, or services.

Cokhach reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated revision date.