Intellectual Property Claim

Last Updated: May 2024

Cokhach respects the intellectual property rights of others and expects all users, customers, suppliers, partners, and third parties to do the same.

This Intellectual Property Claim Policy outlines the procedures for reporting alleged violations of intellectual property rights, including copyrights, trademarks, and other proprietary rights, related to content, products, images, descriptions, or materials appearing on the Cokhach website.

If you believe that your intellectual property rights have been infringed, please follow the procedures described below.

Our Commitment to Intellectual Property Rights

Cokhach is committed to maintaining a lawful and respectful online marketplace.

We take intellectual property concerns seriously and will review properly submitted claims in a timely manner.

When appropriate, we may:

• Investigate reported violations
• Remove allegedly infringing content
• Restrict access to disputed materials
• Request additional information
• Take other actions deemed necessary under applicable laws and policies

Types of Intellectual Property Claims

Claims submitted under this policy may include, but are not limited to:

Copyright Claims

Claims involving unauthorized use of:

• Photographs
• Images
• Graphics
• Written content
• Product descriptions
• Artwork
• Website content
• Creative materials

Trademark Claims

Claims involving unauthorized use of:

• Brand names
• Logos
• Trademarks
• Service marks
• Trade dress
• Distinctive branding elements

Other Proprietary Rights

Claims involving:

• Design rights
• Proprietary content
• Commercial rights
• Other legally protected intellectual property interests

Filing an Intellectual Property Claim

If you believe that content appearing on the Cokhach website infringes your intellectual property rights, please submit a written notice containing the following information:

Required Information

Incomplete submissions may delay the review process.

Good Faith Requirement

All claims must be submitted in good faith.

By submitting a claim, you represent that:

• You are the owner of the intellectual property rights involved, or
• You are authorized to act on behalf of the rights owner
• The information provided is accurate to the best of your knowledge
• You believe the reported use is unauthorized

Knowingly submitting false, misleading, or fraudulent claims may result in rejection of the claim and other appropriate actions.

Claim Review Process

Upon receiving a complete intellectual property complaint, Cokhach may:

1. Review the submitted information.
2. Evaluate the nature of the claim.
3. Request additional documentation if necessary.
4. Contact relevant parties when appropriate.
5. Determine whether action is warranted.

Review timelines may vary depending on the complexity of the matter and the completeness of the information provided.

Possible Actions

Following review, Cokhach may take one or more of the following actions:

• Remove disputed content
• Disable access to specific materials
• Request clarification from involved parties
• Reject unsupported claims
• Maintain content when no violation is identified
• Take other actions considered appropriate under applicable laws

Submission of a claim does not guarantee removal of content or acceptance of the complaint.

Counter-Notification Process

If content is removed or restricted as a result of an intellectual property complaint, the affected party may contact Cokhach and provide information supporting their position.

Any response should include:

• Identification of the affected content
• Explanation of ownership or authorization
• Supporting documentation where applicable
• Current contact information

Counter-notifications will be reviewed on a case-by-case basis.

Repeat Infringement

Cokhach reserves the right to take appropriate action regarding users, suppliers, partners, or other parties who repeatedly violate intellectual property rights.

Such actions may include:

• Content removal
• Account restrictions
• Suspension of services
• Termination of access
• Other measures deemed appropriate

Limitation of Responsibility

Cokhach acts as an online retailer and may rely on information, materials, and content provided by manufacturers, suppliers, licensors, service providers, or other third parties.

While we strive to prevent intellectual property violations, we cannot guarantee that all content appearing on the website is free from potential disputes.

We reserve the right to investigate and respond to claims in accordance with applicable laws and our internal procedures.

False or Misleading Claims

Submitting knowingly false or misleading intellectual property complaints may result in:

• Rejection of the claim
• Suspension of communications regarding the matter
• Referral to appropriate legal authorities where required by law

All parties are encouraged to ensure that claims are properly supported before submission.

Policy Updates

Cokhach reserves the right to update, revise, or modify this Intellectual Property Claim Policy at any time.

Changes will become effective upon publication on this page unless otherwise stated.

Users are encouraged to review this policy periodically for updates.

Contact Us

To submit an intellectual property claim or inquire about intellectual property matters, please contact:

Cokhach

Email: support@cokhach.com

Customer Support Hours:
Monday – Saturday
8:00 AM – 7:00 PM (EST)

Please include all relevant information and supporting documentation to help us review your request efficiently.

Cokhach reserves the right to update or modify this Intellectual Property Claim Policy at any time. Any changes will be posted on this page with an updated revision date.